Sometimes the FTC is able to get people all their money back. In other cases, we’re not. If that happens, the FTC gives as much money back to each buyer as possible. The exact amount will depend on how much the defendants are able to pay, how much the court orders for refunds, and how many people bought the product.

What is the FTC refund administrator?

Recipients who have questions about their checks can call the refund administrator, JND Legal Administration, at 1-833-916-3603. The FTC never requires people to pay money or provide account information to cash a refund check.

Does reporting to FTC do anything?

First, the FTC does not open cases for individual consumer complaints. When the FTC acts, it is doing so on behalf of the general public. The FTC takes action when there are lots of complaints about a company. Second, the FTC does bring enforcement actions against companies based in part on consumer complaints.

How do I report a call to the FTC?

Hang up and report it to the Federal Trade Commission at complaints.donotcall.gov or 1-888-382-1222. If you’re getting repeated calls from the same number, you might want to ask your service provider to block the number; for calls from different numbers, ask if they offer a service to block unwanted calls.

How much is the FTC sending out refunds?

The Federal Trade Commission is sending refund checks totaling more than $34 million to consumers who allegedly were tricked by Office Depot, Inc. and a software provider into buying computer repair products and services.

How much has the Federal Trade Commission refunded?

The Federal Trade Commission is returning more than $172 million to consumers who overpaid for merchandise they purchased using rent-to-own plans provided by Progressive Leasing. More than two million consumers will receive refund checks.

Why was LifeLock refunded by the FTC?

The refunds stem from a 2015 settlement LifeLock reached with the Commission, which alleged that from 2012 to 2014 LifeLock violated an FTC order that required the company to secure consumers’ personal information and prohibited it from deceptive advertising.

How long does it take to cash an FTC check?

The false scan results were then used to persuade consumers to purchase computer repair and technical services that could cost hundreds of dollars. The FTC is sending out 541,247 checks averaging $63.35 per check. Recipients should deposit or cash checks within 60 days, as indicated on the check.